Privacy Policy & Data Protection
Last updated: February 2026
1. Data Controller & Data Protection Officer (DPO)
The data controller for this institutional website is HiWise. Our designated Data Protection Officer (DPO) is Felipe Hiroshi Katsuno, reachable at fhkatsuno@hiwise.com.br.
2. Collected Data and Purposes
We collect only data voluntarily submitted through our 'Business X-Ray' booking form (full name, company name, title, corporate email, phone/WhatsApp, and operational challenges). This information is used exclusively to facilitate strategic communication and initial business diagnosis.
3. Legal Bases (LGPD Art. 7)
Data processing is legally grounded on LGPD Art. 7, V (pre-contractual procedures at the data subject's request), Art. 7, IX (legitimate interest), and Art. 7, I (explicit consent upon form submission).
4. Confidentiality & Non-Disclosure
HiWise never sells, leases, or trades personal or business data. Necessary infrastructure providers (such as secure email and hosting services) operate under strict confidentiality agreements.
5. Security & Retention
Data is stored in encrypted servers (TLS 1.3 in transit and AES-256 at rest) with restricted access controls, retained only as long as necessary to fulfill the intended purposes.
6. Data Subject Rights (LGPD Art. 18)
You may at any time request access, correction, deletion, anonymization, or revocation of consent by emailing fhkatsuno@hiwise.com.br.
7. Cookies & Analytics
We use essential functional cookies (language and theme preferences) and anonymous Google Analytics 4 cookies to measure performance and optimize user experience.
Data Protection Officer Contact
For any inquiry regarding personal data protection, deletion or rights exercise: